Returns & Refund Policy

RETURNS

Dad's Hack products go through a mandatory quality control inspection to maintain the highest product standards.

All the products listed on our website are non-returnable.

Items are eligible for exchange or refund only if they are damaged or have a manufacturing defect. To initiate a return or to get a refund, please contact us at care@kombucherie.com or call us at 99023 07987.

To be eligible for a exchange/refund, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

You may arrange to return the product to our warehouse.

To complete your return, we require a receipt or proof of purchase.

If in case a replacement is not available we will arrange a full refund.

Should you require more details about replacement, you can mail us with your order number at care@kombucherie.com.

REFUNDS

For refund requests, please contact our customer care team. Resolutions are handled on a case-by-case basis.

After going through the details of the case, in valid cases, refund will be issued in 24-48 hours.

You can reach us via email at care@kombucherie.com or by phone at 99023 07987.

LATE OR MISSING REFUNDS

If you haven’t received a refund yet, first check your bank account again.

Then contact your credit card company, it may take some time before your refund is officially posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at care@kombucherie.com